Terms & Conditions

Terms & Conditions

Clear terms for using the GMYS Swiftlet webstore, placing orders, product information, payment, delivery and customer responsibilities.

TERMS & CONDITIONS

GMYS SDN BHD (0968310-P / 201101040188)No. 3 & 5, Jalan Raya Timur,
Kawasan 1,
41000 Klang, Selangor.
Email: ss009641@gmail.com   WhatsApp / Contact No.: +6016-2711090
Effective Date: 5 June 2026

1. Use of Webstore

By using this webstore or placing an order, customers agree to the applicable GMYS Sdn Bhd terms, policies and WooCommerce checkout process.

2. Product Information

Product names, descriptions, images, prices and availability are provided as accurately as reasonably possible, but may be updated or corrected when needed.

3. Pricing and Payment

Prices are shown in Ringgit Malaysia unless stated otherwise. Orders are processed only after payment or payment arrangement is confirmed.

4. Order Acceptance

GMYS may contact customers to confirm suitability, stock, delivery method, bulky items, liquid items, high-value items or quote-first items before fulfilment.

5. Delivery and Risk

Delivery is handled according to the Shipping Policy. Customers are responsible for providing correct recipient details, delivery address and reachable contact number.

6. Returns, Refunds and Warranty

Returns, exchanges, refunds and warranty matters are handled according to the published Refund, Return & Exchange Policy and Warranty Policy.

7. Customer Responsibility

Customers should check product compatibility, intended use, installation needs and local requirements before purchase, especially for swiftlet farming equipment.

8. Policy Updates

GMYS may update these terms from time to time. The latest version published on the webstore applies to future orders and usage.