This Warranty Policy is a starter template for the GMYS Swiftlet webstore and should be reviewed before launch.
Warranty coverage depends on the product type, brand, supplier terms, and product condition. Some equipment may include supplier or manufacturer warranty, while consumables and wear-and-tear items may not include warranty.
Warranty does not normally cover misuse, incorrect installation, water damage, lightning, power surge, modification, pest damage, poor maintenance, accident, or normal wear and tear.
Customers should contact GMYS Swiftlet with the order number, photos or videos, and a clear description of the issue before sending any item back.
Approved warranty claims may be handled by repair, replacement, supplier inspection, spare parts support, or other reasonable solutions depending on the product and issue.